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What is a Clean Claim in Medical Billing?

Denials and delays in payments after such hard work sucks!

And yes, we know it really does.

Delays in payments and disturbances in RCM can cause severe effects on your healthcare practices and can cause serious mental stress to you as a healthcare provider.

Therefore, it is crucial to submit clean claims to avoid delays and denials.

Medical billing is an essential administrative process offering smooth operations for hospitals and healthcare facilities. It’s a process that streamlines your revenue cycle and helps improve patient care. One of the significant components of this process is understanding the importance of submitting CLEAN CLAIMS to avoid delays or denials in payment.

So, brace yourself in today’s blog; we will discuss everything you need about clean claims in medical billing. Let’s begin!

Before getting started, let us give you an overview of claims and their types. Basically,  a medical claim is a bill that healthcare providers submit to a patient’s insurance company. It consists of medical codes explaining the care and procedures provided to patients during their visit. There are two major types of medical claims mentioned below:

  • Clean Claims
  • Dirty Claims

✅ Clean Claim

A clean claim in medical billing is submitted accurately with no errors and within a given time frame with all the necessary information and documentation. According to Medicare, a clean claim is a one that has no errors, omissions, lack of information, or any other issue that can prevent on-time payments and processing.

In addition, clean claims are essential for faster reimbursement and revenue cycle management. To submit a clean claim, the hospitals outsource the medical billing services to make the process quick and efficient.

In simple words, a clean claim in medical billing is a medical bill submitted to an insurance company with zero errors or missing data.

❌ Dirty Claim

The dirty claim is the opposite of a clean claim. Dirty claims contain errors and all the reasons that result in delays or denial of payments and reimbursements.

The higher the claim rates of the healthcare provider, the higher the profile of the healthcare provider. Clean claims result in a stable revenue cycle that helps keep the health practices seamless without the worry of budgets because the denied claims make up 5% of the total budget of the healthcare practitioner, which is no doubt stressful.

According to the industry’s  best practices for clean claim rates are about 90% or above. With the help of experts and assistance, you can achieve the highest ratio. Undoubtedly, it is a difficult mark to hit. Achieving this higher clean claim rate requires more accuracy, efficiency, and attention to detail. As a result, you will get quick reimbursements and enhanced cash flow. So you can peacefully focus on your career growth and patient care.

There is a simple formula to calculate the clean claim rate, i.e., divide the number of clean claims by the number of claims submitted and lastly multiply it by 100 to find out the exact percentage.

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Clean Claims Rate = (Number of Clean Claims ÷ Total Number of Claims) x 100

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Importance of Clean Claims in Medical Billing

The clean claim gets processed quicker, and the provider receives the payment faster. On the other hand, if a claim has an error, it can be delayed or denied, and the issue takes more time to be fixed. Accuracy and completeness are the keys to getting the payment on time and fewer denials.

In addition, clean claims ensure that the medical billing submissions are done smoothly and efficiently. When a claim is denied it causes reduction in the revenue generated by your healthcare practices.

When performing your medical practices, submitting an accurate, clean claim offers you financial stability and more peace of mind. Some key benefits of clean claims to a healthcare provider are listed below.

  • Reduces Claim Rejections
  • Enhanced Cash Flow
  • Minimizes Errors
  • Enhances Efficiency
  • Ensures Compliance
Steps for Clean Claim in Medical Billing

When it comes to the financial health of a healthcare provider, one of the many elements that have a major role in ensuring clean claims is submitting accurate and timely claims. 

When a health practitioner submits a claim to an insurance company, the provider expects the payment for the services they provide . To make sure you get paid quickly and correctly, the claim has to be clean, which means the claim has to contain all the necessary information and be accurate. Here are the five easy and quick steps to submit the clean claim.

1️⃣ Utilize Medical Billing Software

In today’s era of advanced technology, everything is automated and streamlined with almost 100% accuracy. There are numerous medical billing software like MediFusion that can help you submit more accurate claims.

They can help you identify any errors in your claim, whether with coding, patient information, or prior authorization. Capable billing systems and automation are critical for submitting clean claims with highly complex claims. You  should use them to your advantage.

2️⃣ Ensure Proper Documentation

Having proper documentation is important because it explains why certain medical procedures were “medically necessary“. In addition, when medical records include all the details about these procedures, medical coders can use this information to assign the correct CPT and ICD-10 codes for billing. This ensures that the billing claim sent to the insurance company is accurate. You can implement more precise coding and other rendered services with complete details. Complete documents are the key to defining your medical procedures and securing a clean claim.

Attach any required documents or records that support the claim. It may include progress notes, operative reports, and lab reports.

3️⃣ Implement Proper Coding

Since healthcare services require unique codes to accurately reflect diagnosis and procedures, having medical coders with professional medical billing  background is necessary. Because they understand the niche more deeply and  its every aspect that generalist coders with less expertise may overlook or miscode.

4️⃣ Submit Claims Timely

While the demands of healthcare practice make timeless even more challenging, establishing disciplined workflows and monitoring performance around aging claims pave the way for practices to consistently meet or exceed submission targets.

5️⃣ Perform Thorough Verifications

Even a minor error in a medical claim can lead to denial. Ensure that all the provided information thoroughly verifies every document included in the bill. Proper verifications or double checks can save you from denials or delays. 

Ensure every procedure is appropriately coded, there are no missing documents, and all the information, including patient name, date of birth, or insurance details, is accurately provided. Moreover, the provider’s details and NPI number should also be accurate to ensure a clean claim.

Claim Denial Reasons

Medical claim denials can be daunting. It can happen for several reasons. As a healthcare provider, make sure to cross-check every element of your claim to avoid or reduce claims. Below are some primary reasons for medical claim denials to help you understand them and take precautions when submitting your medical claim.

Incorrect or Incomplete Patient Data

Incorrect patient data is one of the major causes of medical claim denials. If any minor or major error in patient data is found or may be incomplete information provided by healthcare procedures, it can cause denials. Make sure to input accurate and complete patient details.

Insurance Coverage Issues

Another cause of claim denials is patient insurance coverage issues. It could happen because the patient’s insurance did not include the service provided to the patient. Another reason is that the patient was not eligible for insurance during service. Make sure to verify the patient’s insurance plan before offering your services.

Timeframes

Timeframes or submission deadlines also play a vital role in claim denials. If the medical claim is not submitted within a given time frame by the insurance company then you are likely to face a claim denial. However, this is one of the reasons that can be controlled easily to avoid denials. You are obligated to strictly follow the deadlines given to you by the payer strictly.  Next time when ever you file a claim make sure you are on time.

Coding or Billing Errors

This is where you can lose your reputation because these two errors are the most crucial element of your medical claim. If you have coded poorly in your medical claim or your medical bill is not accurately charged, you will face the denials.

Significant errors in coding in billing are incorrect or incomplete coding, outdated codes, any codes that don’t match the services provided and medical bill that is being charged incorrectly with inaccurate amount or the bill for the services that were not provided. These errors can  not only cause denials but will also affect your reputation as a healthcare provider.

Prior Authorization

It becomes the reason for denials in the majority of medical claims. Sometimes, your service to your patient requires prior authorization from the insurance company. For instance, if you are going to perform an X-ray or MRI of your patient. In that case, you need to confirm from the insurance company whether this service is included in the patient’s insurance plan or not.

Sometimes, you perform your services, and at the time of claim, because you did not obtain prior authorization, your claim gets denied due to noncoverage of service in the patient’s insurance plan.

Medical billing companies play a vital role in improving your cash flows and submitting clean claims every time in the complex process of clean claims. They use the latest technologies,  expert practices, and trendy strategies to improve your clean claim ratio and reduce errors.

At the Best Medical Billing company, we have a team of more than 1200 billing experts who take care of your billing headaches and do multiple thorough reviews to ensure the clean claim transmissions and help you enhance your clean claim ratio and revenue. Outsourcing a trustworthy and professional medical billing company can reduce the risk of denials or dirty claims and offer you the peace of mind to concentrate more on your practices.

Want faster cash flow? Clean claims are key! We guarantee a 99.9% clean claims rate, keeping your practice profitable and your revenue flowing. Plus, we stay updated on all the trends!

Clean Claim in Medical Billing

So, clean claims are as important as other components of medical billing. After mentioning every minor and major detail of medical claims above, you now have a brief understanding of clean claims in medical billing and their significance in your healthcare practices.

So, to skip this real hassle of submitting claims and improving your revenue cycle, you know who to reach. For free medical billing audits and claim denial management consultations, contact Best Medical Billing today and see your clean claim ratios hit the maximum 💯.

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